We're here to help. If you're having trouble with the app, have questions about your subscription, or want to share feedback, reach out below.
Email: info@el-two.com
We typically respond within 24 hours.
How do I cancel my subscription?
Go to Settings → Apple ID → Subscriptions on your iPhone. Find Stillpoint and tap Cancel Subscription.
Is my data stored in the cloud?
No. All your data — journal entries, worry shelf items, session history — is stored locally on your device only. It never leaves your device.
I'm not seeing Pro features after subscribing.
Open the app, go to Settings, and tap Restore Purchases. If the issue persists, email us at info@el-two.com.
Is this app a replacement for therapy?
No. Stillpoint is a personal wellness tool, not a medical device or therapy substitute. If you're in crisis, contact the 988 Suicide and Crisis Lifeline (call or text 988 in the US) or your local emergency services.